Benefits of Deploying Automation Technology:
No change in IT systems or processes
Compliance and avoiding human errors
Scalability to add more capabilities when needed
Move employees up the value chain
Improve customer experience
Can reduce costs 50% +
RPA robots can perform routine compliance activities faster and more accurately ensuring better compliance. RPA allows companies to have a robust strategy for compliance as they store all data for auditing purposes and are not prone to errors compared to human employees.
RPA technologies lead to increased consistency with standardized processes that guarantee quality. Human errors as a result of tiredness are eliminated. Deploying RPA also allows your top talent to move up the value chain and focus on solving more valuable problems within your organization.
RPA technologies help to speed up processes. Robots can handle a massive amount of work per day compared to humans as they work 24/7.
Robotic automation at the workplace minimizes monotonous tasks. It frees up time for employees making them more efficient and productive which adds value to the business. Robots are able to perform mundane tasks at high speeds, low costs and with zero errors.
RPA helps to automate business tasks. Up to 30% cost savings can be realized. Software robots are also less costly compared to employees.
Case Examples of RPA Implementation
Wipro, a global IT consulting and outsourcing firm in the BPO sector which leverages RPA technology to increase productivity and remain competitive in the global economy. As such, it has realized a 50% increase in productivity, 70% decrease in handle time and zero errors. RPA and AI is an opportunity for BPO’s to become more relationship-focused, innovative and strategic digital partners for their customers.
E-bay is a multinational e-commerce company using artificial intelligence and machine learning RPA technologies to enhance buying and selling experiences on their site. The company uses automation technologies in search, personalization, discovery, insight, translation and more. The technologies are the driving force of the incremental sales in every quarter of the company’s financial performance.
AXA Group, a leading French insurance company deploys RPA automation technologies to improve its underwriting. The company saves $182,000 semi-annually, coupled with increased productivity as a result of utilizing RPA technology in its UK office. End bottlenecks and slowdowns with RPA and at the same time enjoying transparent, multi-channel and transparent automation within your organization 24/7.
Duke Energy, one of the largest utility companies in the U.S. is utilizing RPA technology to improve customer service. It uses Kofax Kapow to automate processes across customer service, finance and IT. Some of the realized benefits include automation of up to 75% of customer service requests and reduction of response times from days to minutes. Switch your utility company’s business processes to RPA and enjoy significant reductions in errors, high scalability, and improved compliance making transaction handling smooth and painless.
RPA software tools have helped Eurobank to improve productivity and reduce costs since 2017. The bank is looking to automate about 99% of its mundane activities. Currently, about 20% of the daily tasks are done using robots which handle the processes quickly eliminating inherent compliance risks in the financial sector. RPA automation and cognitive technologies enable Eurobank to stay ahead of the competition, lower operating costs and improve compliance and achieve greater efficiency with minimal IT costs.
Cleveland Clinic partners with Microsoft’s Cortana to tap into predictive and advanced analytics. In 2016, the company realized a 6 % increase in revenue. The AI digital assistant enables Cleveland Clinic to identify patients under ICU care at high levels of risks to effectively offer patient-centric care and improve outcomes. Machine learning is used for predictive analysis based on the data collected. With RPA tools, healthcare companies can enjoy operational growth and create positive customer experiences by eliminating redundant service requests traditionally fulfilled by humans.
Rogers Communication Inc. uses RPA to effectively process its daily correspondence from over 9 million wireless customers. With RPA cognitive technology, the organization has been able to save up to $235,000 on operation costs, reduce working hours on processes by 75% and complete processes with zero errors. Adopting RPA helps telecommunication companies to achieve higher ROI, better compliance and a scalable workforce.
Setup Intelligent Automation Within Your Business With C9Digital
Get clear on business processes you are interested in automating.
We will review your business processes to determine if they are ripe for automation.
If yes, we’ll send you a proposal on the costs for our team to implement the solution.
We build automation software robots and help make the process easy to understand with our RPA development partners:
We’re a team of entrepreneurs, executives, developers, and consultants. We’ll help you get clear on how to set up RPA inside your business and start the process of adding digital transformation and Artificial Intelligence into your company.
Our team is based in Seattle and the Philippines which means we can implement high-end automation solutions for clients around the world at scale and at lower costs then you would find with providers based in traditional western markets.